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In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.

Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.

If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
Flower Care & Guarantee Policy

We guarantee the freshness of our flowers for 24 hours from the time they leave our shop.

Please note that because flowers are natural products, some blooms may open fully while others may not. This is a natural variation.

To help your flowers last longer:

For cut flowers: Trim the stems by 1 inch every 2–3 days and place them in fresh water.
For arrangements in wet foam: Add 1 cup of water to the foam every couple of days to keep the flowers hydrated.
After 24 hours from leaving the shop, it becomes the customer’s responsibility to care for the flowers properly.

Thank you for your understanding and for choosing our shop!