Substitution Policy
Photos show the overall style and theme of each arrangement. Some flowers or vases may vary due to seasonality, weather, or availability. If substitutions are necessary, we will maintain the design’s style, color palette, and value.
Please note any important design preferences in the florist instructions at checkout or contact us to confirm availability.
Flower Care & Guarantee
We guarantee flower freshness for 24 hours after leaving our shop.
Care Tips:
Cut flowers: Trim stems and change water every 2–3 days.
Foam arrangements: Add about 1 cup of water every couple of days.
After 24 hours, proper care is the customer’s responsibility.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
-
Rated 5 out of 5 stars
The arrangement kicked off the Christmas season for my Aunt! It lifted her spirits. As if that wasn’t enough, the Ferrero Rocher chocolates were a pleasant surprise. I cannot thank you enough. Merry Christmas Louise B. ---- Florist's Response: Hi Louise, Your thoughtful feedback is truly appreciated. Wishing you, your aunt, and your family a very Merry Christmas and a joyful holiday season.
-
Rated 5 out of 5 stars
Couldn’t be happier with St.Boniface Golden Florist. The flowers were delivered on time and were the best way to show our loved one how much we care about her. The arrangement arrived exactly as shown in the picture. I would highly recommend this florist shop and will use them again. ---- Florist's Response: Thank you for your wonderful review! We're thrilled you loved the arrangement and that it arrived on time as expected. We truly appreciate your recommendation and look forward to serving you again!
-
Rated 5 out of 5 stars
Excellent service.Fast delivery and quality product. Will definitely be a return customer. ---- Florist's Response: Thank you so much for your kind words! We're thrilled to hear that you were happy with our service, delivery, and product quality. We look forward to serving you again soon! Happy Holidays
